At Tender Corporation dba Adventure Ready Brands (“Adventure Ready Brands”), we stand behind our products and quality controls. If you purchased one of the Adventure Ready Brands products listed below from Adventure Ready Brands or one of our authorized sellers in the United States or Canada and are not satisfied for any reason, you may request a refund or replacement product within 60 days of the date of purchase. The Adventure Ready Brands 60-Day Satisfaction Guarantee applies to the following product lines:
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Please note that certain Adventure Ready Brands products are covered by the Limited Warranty for Adventure Ready Brands Products. Please visit adventurereadybrands.com/warranty or contact cs@adventurereadybrands.com or 800-324-3517 for terms and conditions.
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Adventure Ready Brands 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. Except where prohibited by law (which may include the Provinces of Quebec and Saskatchewan), the Guarantee is also limited to original, end-user purchasers in the United States and Canada.
How To Claim The Guarantee
To submit a Guarantee request, please return the product to the retailer from whom you purchased the product, or contact Adventure Ready Brands at cs@adventurereadybrands.com or 800-324-3517. If you contact Adventure Ready Brands to make a guarantee request, please have information available regarding where and when you purchased your product. You may also be asked to provide proof of purchase, submit photos of your product or its packaging, or mail the unused portion of your product to Adventure Ready Brands. Please note that you may be responsible for costs incurred in mailing any materials to Adventure Ready Brands. You must submit your Guarantee request within 60 days of the date of original purchase. Please do not mail any materials related to your Guarantee claim to Adventure Ready Brands until you have been instructed to do so by Adventure Ready Brands.
Guarantee Guidelines
Adventure Ready Brands reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where Adventure Ready Brands concludes that the purchaser has abused the Adventure Ready Brands 60-Day Satisfaction Guarantee. Adventure Ready Brands may amend or terminate the Adventure Ready Brands 60-Day Satisfaction Guarantee at any time without notice.
If you have any questions regarding whether a seller is an authorized seller of Adventure Ready Brands products, please contact Adventure Ready Brands at sales@adventurereadybrands.com or 800-324-3517.
Effective: June 10, 2022